Yes. Warranty coverage depends on the manufacturer and the specific product. If warranty service is applicable, repairs are performed in accordance with the manufacturer’s terms and approval process. Extended warranty eligibility, when available, is based on factors such as install date and product registration.

Requests to change or cancel an order are not guaranteed once submitted. If your order has not entered processing and has not shipped, we may be able to update or cancel it. If a cancellation is approved, any refund may be reduced by non-recoverable costs such as supplier fees, payment processing fees, freight charges, or special order deposits. Orders that have entered processing, are special order or drop shipped, or have shipped cannot be canceled.

Shipping time depends on the item, supplier availability, and freight requirements. Small parts typically ship faster than large equipment. After you place an order, we will provide an updated status and tracking information when available. Freight shipments require delivery coordination and may take additional time.

Returns must be requested within 14 days of delivery. All returns require approval and return authorization. Items must be unused, uninstalled, and in original packaging. Shipping and handling charges are not refundable, and supplier restocking fees may apply. Special order, drop ship, and freight items may have limited or no return eligibility depending on the manufacturer and supplier. Contact us with your order number and we will confirm eligibility and next steps.